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Having a single view of your customer’s interactions across multiple platforms is vital to providing a better customer experience. Sanjay Tailor, VP Digital Strategy, explains to John Biggs, tech journalist, the importance and benefits of gaining a 360-degree view of your customer. See how CA Digital Experience Insights allows you to deliver five-star customer experiences https://cainc.to/A9T3Sp
Having a single view of your customer’s interactions across multiple platforms is vital to providing a better customer experience. Sanjay Tailor, VP Digital Strategy, explains to John Biggs, tech journalist, the importance and benefits of gaining a 360-degree view of your customer. See how CA Digital Experience Insights allows you to deliver five-star customer experiences https://cainc.to/A9T3Sp
- Category
- Broadcom
- Tags
- Omnichannel, John Biggs, security
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