Get Started with the Junos OS: Module 16 - JTAC Procedures

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In this video you will learn about procedures for working with the Juniper Technical Assistance Center (JTAC). This includes the process of opening/managing a JTAC support case, online tools for Juniper products, and JTAC file transfer.

Series: Get Started with the Junos OS

Reference documents:
- https://learningportal.juniper.net/juniper/resources/documents/youtube_docs/ijos/Juniper_IJOS_Chapter16_ML5_Use Case_ R1_Ingress_ Multifield_Classifier_Configuration.pdf
- https://learningportal.juniper.net/juniper/resources/documents/youtube_docs/ijos/Juniper_IJOS_Chapter16_ML5_Use Case_ R2_Ingress_ Multifield_Classifier_Configuration.pdf
- https://learningportal.juniper.net/juniper/resources/documents/youtube_docs/ijos/Juniper_IJOS_Chapter16_ML5_UseCase_Forwarding_Class_Scheduler_Configuration.pdf

00:00 JTAC Procedures
00:10 JTAC Support Case
07:52 Juniper Products: Online Tools
16:43 JTAC Files Transfer

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Juniper Networks
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