November 2015 - IM Community Webcast - Migrating from support.Nimsoft.com

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Replay of the Infrastructure Management Community webcast which was held on November 17, 2015.

Topic: Migrating from support.Nimsoft.com

Abstract: Colleen Barker from CA Customer Care, reviews the migration project for support.Nimsoft.com users. She will present the support migration project timeline, a review of the support platforms and where you can find the content you need to be successful. She will also demonstrate how to open a case for those who are new to support.ca.com, and review how everyone will gain access to support.ca.com for your UIM and CSA case management
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