Published
This video provides 10 steps to troubleshooting symptoms on IM and Presence that will narrow the scope of the problem or possibly fix issues.
As an additional note to the steps in the video, here's a CLI command that can be used for obtaining a list of service trace levels from IM and Presence:
run sql select one.nameforcontrol as service, two.name as trace_level, three.enable, three.servername from typeservice as one, typetracelevelgrouping as two, processnodeservice as three where one.enum=three.tkservice AND two.tktracelevelgroups=one.tktracelevelgroups AND three.tracelevel=two.value
As an additional note to the steps in the video, here's a CLI command that can be used for obtaining a list of service trace levels from IM and Presence:
run sql select one.nameforcontrol as service, two.name as trace_level, three.enable, three.servername from typeservice as one, typetracelevelgrouping as two, processnodeservice as three where one.enum=three.tkservice AND two.tktracelevelgroups=one.tktracelevelgroups AND three.tracelevel=two.value
- Category
- Cisco
Be the first to comment
Up Next
Autoplay
-
07:39
Presence - How to Update IM and Presence
-
05:50
Presence - Administer IM and Presence Logs in the Command Line Interface (CLI)
-
07:32
Presence - Certificate Overview
-
05:14
Presence - Add a Subscriber Node to a Subcluster
-
06:16
Presence - Understanding DB Replication
-
04:23
Presence - Certificate Management
-
03:44
Presence - Check Notifications in IM and Presence
-
03:31
Presence - Minimum Server Resources for IM and Presence
-
04:07
Presence - Recover from HA Failover
-
05:33
Presence - Properly Reboot a Presence Cluster
-
00:34
Meet the 5720 Universal Switch
-
01:26
Enable and Collect Webex Directory Connector Logs
-
01:18
Introducing Vatche Varvarian - Innovation Lead