This series will take a deep dive into one new feature of Cloud Service Management a week during an hour long presentation and demo. The goal is to provide you with all the information you need to get started with new CSM functionality.
This webcast covers the Project Center Workspace. Project Center allows ITSM teams to collaborate via adhoc projects and tasks that are connected to tickets, Services and Configuration Items within CSM. It's a powerful and simple way for your teams to work efficiently in resolving major incidents or preparing for changes.
This webcast covers the Project Center Workspace. Project Center allows ITSM teams to collaborate via adhoc projects and tasks that are connected to tickets, Services and Configuration Items within CSM. It's a powerful and simple way for your teams to work efficiently in resolving major incidents or preparing for changes.
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56:53
CA Service Management Community Webcast The New CA Service Management Reporting Engine
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CA Cloud Service Management Deep Dive Webcast-Process Workflows and Process Designer
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CA Cloud Service Management Goldfish Archival Deep Dive Webcast
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Enable and Collect Webex Directory Connector Logs
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Introducing Vatche Varvarian - Innovation Lead